Privacy Policy
Last updated: October 7, 2026
1. Information We Collect
We collect information you provide directly, including account, billing, and support details. We also collect technical and usage data such as device information, IP address, authentication events, and platform activity logs required to operate and secure our services.
2. How We Use Information
- Provide and maintain the CyberG8 platform and related services.
- Process transactions, manage accounts, and deliver customer support.
- Protect the security, integrity, and availability of our systems.
- Comply with legal obligations and enforce our agreements.
3. Data Sharing
We share information only as needed with service providers that help us operate the platform (for example, hosting, payment, and communication providers), with your direction, or when required by law.
4. Mobile Number Privacy
We respect the privacy of your mobile number and do not share, sell, or disclose your phone number to any third parties without your explicit consent, except as necessary to fulfill the services you've requested or when required by law. Your mobile number is used solely for the purpose of providing you with SMS-based testing, notifications, and support communications related to the CyberG8 platform.
Message Frequency Disclosure: By enrolling in SMS-based services, you acknowledge and agree that you may receive communications from CyberG8 at a frequency of no more than 30 days per campaign cycle during active testing periods or as otherwise specified. You can manage your communication preferences or opt out at any time by contacting support or following the unsubscribe instructions provided in our messages.
Message and Data Rates: Message and data rates may apply depending on your wireless service plan. Standard message and data rates charged by your carrier apply to all SMS communications from CyberG8. Charges are billed by your wireless provider and appear on your mobile phone bill or are deducted from your prepaid balance. CyberG8 is not responsible for any carrier charges incurred through your use of SMS services.
5. Data Retention
We retain personal data for as long as needed to provide services, resolve disputes, satisfy legal and accounting requirements, and enforce our agreements.
6. Security
We use administrative, technical, and organizational safeguards designed to protect personal data. No method of transmission or storage is completely secure, but we continuously improve our controls and monitoring.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. To submit a request, contact us at the details on our contact page.
8. International Processing
Your information may be processed in countries other than your own. Where required, we use appropriate contractual and operational safeguards for cross-border transfers.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.