Legal

User Data Deletion Request

Last updated: August 5, 2026

1. How to Request Deletion

To request deletion of your personal data from Cyberg8, contact our team through the contact page or email sales@cyberg8.com with the subject line Data Deletion Request.

2. Information to Include

To help us verify and process your request quickly, include:

  • Your full name and account email address.
  • Your organization name (if applicable).
  • A short statement confirming you want your data deleted.
  • Any specific data scope request (for example, account-only or all associated records).

3. Verification and Processing Timeline

We may ask for additional information to verify your identity and protect account security. Once verified, we will process deletion requests within a reasonable timeframe consistent with applicable law and operational safeguards.

4. What We Delete

When eligible, we delete or de-identify personal data associated with your account, including profile and usage records that are no longer required to operate the service.

5. What We May Retain

We may retain limited records where required for legal, security, fraud-prevention, billing, or contractual compliance purposes. Retained data is restricted and handled under our security and retention controls.

6. Effect of Deletion

Data deletion may result in loss of access to services, reports, and historical activity tied to your account. If you are part of an organization-managed account, your administrator may need to initiate or approve the request.

7. Questions

If you have questions about this process, contact us at sales@cyberg8.com or visit our contact page.